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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Hettich products

The group "New Technologies" offers for review the products of the plant Hettich: small, desktop, outdoor, robotic, two-axis centrifuges, microcentrifuges, laboratory incubators, centrifuge kits, rotors, accessories
  • Small centrifuges Hettich
    Small centrifuges
    EBA 200, EBA 200 S, etc.
  • Centrifuges for micro volumes Hettich
    Centrifuges for micro volumes
    MIKRO 185, MIKRO 200, etc.
  • Desktop centrifuges Hettich
    Desktop centrifuges
    ROTOFIXxx, Universalxx, etc.
  • Outdoor centrifuges Hettich
    Outdoor centrifuges
    ROTANTAhx, ROTIXAhx, etc.
  • Centrifuges for washing cells Hettich
    Centrifuges for washing cells
    ROTOLAVIT II et al.
  • Robotic centrifuges Hettich
    Robotic centrifuges
    MIKRO 220 ROBOTIC, etc.
  • Dual-purpose centrifuges Hettich
    Dual-purpose centrifuges
    ZentriMix 380 R, etc.
  • Laboratory incubators Hettich
    Laboratory incubators
    Hettcube 200, Hettcube 200 R, etc.
  • Centrifuge Kits Hettich
    Centrifuge Kits
    SETxx et al .
  • Rotors for centrifuges Hettich
    Rotors for centrifuges
    angular, horizontal, etc.
  • Accessories for incubators Hettich
    Accessories for incubators
    60xx and others .
  • Discontinued models Hettich
    Discontinued models
    Rotolavit, ROTANTA, etc.

NEW TECHNOLOGIES GROUP

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